OR
These errors occur when the shipment is a UPS shipment, and your Ship To Contact/Company are either missing or the character limit exceeds 35 characters.
Note: Ship To Contact is required if the address is residential, or the service is an expedited option (i.e. Next Day Air). Ship To Company is only required if shipping to a business.
To resolve this issue, you will either need to enter a value into one of the above-mentioned fields or shorten the field to 35 characters or shorter.
If you still are having issues with processing the shipment after these changes, contact our support at
Support@shipstoresoftware.com or call in at (816) 781-5100 to talk to a Shipstore Support Technician.